Real People, Real Reviews

Prime customers have always been the best when it comes to communicating what makes Prime the best. Read what a few have said about their experiences at Prime. We think our customers are awesome!


“I was speaking with James Muse by email. He found me exactly what I was wanting and had everything ready to go when I arrived. All I had to do was sign paperwork. I got an excellent deal and it only took an hour! I would recommend Prime Ford and James Muse to anyone! Awesome experience!”

– Anonymous on cars.com


“I had been looking for a good used Fusion for months for my daughters first car and Prime had several to choose from at a great price. Nothing is more annoying than a dealer charging full book value and then trying to get the most out of you that they can. Prime had prices at thousands below book already and the fact that they were certified made the decision easy. Mike Ducharme was easy to deal with, very upfront about everything and has helped my daughter twice with issues she had understanding the Sync system. I will always give Prime Ford my business and recommend them to anyone in the market for a vehicle.”

– Rich Chamberlain on DealerRater

“I was very happy with Prime Ford. They had new cars to test drive that I couldn’t find anywhere else in Maine. They also went above-and-beyond to track down the exact car I wanted (model, trim level, accessories) and the gentleman who helped me (Mike) even came in on his day off to deliver the car. They also worked hard to get me better financing than I was able to get through several banks. Very pleased overall!

– Anonymous on Google Reviews


“We were looking for a new truck for my husband. Mike Ducharme at Prime provided us with excellent service and got my husband exactly what he wanted for a great price. We were so happy we went back the next month and bought a vehicle for me!”

– Loranel on DealerRater


“We entered the dealership and knew exactly what we wanted and Joe Kaper and Dave Blanchard were able to follow thru with all of our wishes. We didn’t have to go back and forth over pricing and we were able to get the model and color that was my first choice. It was a very efficient process. Joe and Dave were very professional in a relaxed atmosphere. It was the best car purchasing experience I have ever had.”

– Robyn Call on DealerRater

“I first contacted Prime online and said that I was looking for a 2012 Escape and that I am shopping around for the best price. Not only did I Get the best price with Prime Ford but I also got treated the best out of all the other Ford dealers. The salesman Brandon was very helpful and very knowledgeable. He was no too pushy but to the point and was very clear when it came to numbers. Again more than I can say for the other dealers in the area, I was very pleased with my experience with Prime Ford and would definitely recommend them in the future!”

– Anonymous on cars.com

“Working with Jim Muse at Prime Ford was a breeze. Jim created a laid back and easy experience that was informative and enjoyable. I had originally gone in for service on my truck and ended up buying a new one altogether. I felt that Jim worked with me for a fair deal and provided great service. I also got a great rate with their financing department which I wasn’t expecting to not only to compete with but to beat my local credit union. I would definitely recommend this dealership as a place to stop when looking for a new car / truck in southern Maine.”

– Tim Tom on Google Reviews